Privacy policy.

This page was last modified on 25-01-2023.

No Problem Darling cares about your privacy hence we only process data that we need for improving our services. We handle the collected information about you and your use of our service carefully. We will never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by No Problem Darling.

The starting date for the validity of these conditions is 25/01/2023, with the publication of a new version the validity of all previous versions expires.

This privacy policy describes what information about you is collected by us, what this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and for whom the data is transparent.

Web store software and Web hosting

Squarespace

Our webshop is hosted and developed with Squarespace. They have access to personal data that you make available to us for the benefit of our services. They will never use your data for any other purpose, this is only to provide us with (technical) support. Squarespace is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption. Regular backups are made to prevent data loss.

E-mail en mailing lists

Squarespace

Our website uses a simple contact form that handles the e-mail traffic from our website. Next to that to fulfill your order you also input your email on the checkout page. The confirmation emails you receive from our website are sent through Squarespace servers. Other confirmation emails are sent via Printful. Squarespace will never use your name, email address, and any other data for its own purposes. We do not have a mailing list as of 25/01/2023. You will not receive marketing emails by filling in your email on our website.

Gmail

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.

Payment processors

Stripe

We use Stripe to handle (part of) the payments in our webshop. Stripe processes your name, address and residence details and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of Stripe's services for which they engage third parties. Stripe does not store your data longer than permitted by law.

PayPal

https://www.paypal.com/us/webapps/mpp/ua/privacy-full#How_we_use_the_personal_information_we_collect

Sending and logistics

Printful

If you place an order with us, it is our job to have your package delivered to you. That is why we work together with Printful. Printful makes a number of our products after you have ordered them. This way we avoid having to throw away stock of products that don't sell. After Printful has made your order, they will send it directly to you. So you have it faster at home. To do this, we share your name, address and residence details with Printful. Printful only uses this information for the purpose of executing the agreement. In the event that Printful engages subcontractors, Printful will also make your data available to these parties. Printful is located in USA and Europe.

Billing and accounting

E-boekhouden

https://cdn.e-boekhouden.nl/handleiding/handleiding_accountants.pdf Please use google translate. Thank you. <3

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time other than at your request, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations.

The goals point by point:

– Handling your payment 

– To be able to e-mail you if this is necessary to carry out our services

– To deliver goods and services to you

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. We have anonymized your IP address at Google analytics, so it is no longer possible to find out who that IP address belongs to (not that we were able to do that yet, but good. Extra security).

Cooperation in tax and criminal investigations

In some cases, NoProblemDarling can be held to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 1-2 work days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.

Contact details

NoProblemDarling
The Netherlands
Mail contact.npdarling@gmail.com